Privacy Policy

This Privacy Policy explains how R gallery soap (“we”, “us”, “our”) collects, uses, and protects your personal information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect personal information when you place an order or contact us, including:

• Name

• Email address

• Shipping address

• Order details

• Payment information (processed securely by third-party providers)

We do not store full credit card details.

2. How We Use Your Information

We use your information to:

• Process and deliver your order

• Communicate with you about your purchase

• Respond to questions or requests

• Improve our products and services

• Comply with New Zealand laws.

3. How Your Information Is Stored

Your information may be stored through:

• Hostinger (website hosting)

• Our email system

• Payment processors (e.g., Stripe, PayPal)

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

4. Sharing Your Information

We only share your information when necessary, such as with:

• Courier companies (e.g., NZ Post)

• Payment service providers

• Legal authorities if required by New Zealand law

We never sell or trade personal information.

5. Your Rights

Under the New Zealand Privacy Act, you have the right to:

• Access the personal information we hold about you

• Request corrections

• Ask for your information to be deleted (unless we are required to keep it for legal reasons)

To request updates or changes, please contact us at: rgallerysoaps@gmail.com

6. Cookies

Our website may use cookies to improve your browsing experience.

You can manage cookie settings in your browser at any time.

7. Contact

If you have any questions about this Privacy Policy, please contact us:

rgallerysoaps@gmail.com