Terms and Conditions
These Terms of Service apply to all purchases from R gallery soap (“we”, “us”, “our”), based in New Zealand.
1. General Information
By purchasing from our website, you agree to these Terms of Service.
R gallery soap
Auckland, New Zealand
Contact: rgallerysoaps@gmail.com
2. Products
All our soaps are handcrafted in small batches.
Because of this, each bar is unique and may vary in:
Colour
Pattern
Texture
Shape
These natural variations are intentional and are not considered defects.
Please check ingredients carefully if you have allergies or sensitive skin.
We are not responsible for individual allergic reactions.
3. Pricing
We are not GST registered, therefore:
Prices do not include GST
No GST will be charged at checkout
Prices may change at any time.
4. Payments
All payments must be made at checkout using the available payment methods.
Payment information is processed securely by third-party providers (e.g. Stripe, PayPal).
We do not store full credit card details.
5. Shipping
Shipping rates, delivery estimates, and dispatch times are outlined on our Shipping & Returns page.
By placing an order, you agree to the stated shipping timeframes and costs.
6. Returns & Refunds
Our returns and refund procedures are explained on our Shipping & Returns page.
These policies comply with the New Zealand Consumer Guarantees Act (CGA).
We do not repeat the same information here. Please refer to the dedicated page for full details.
7. Prohibited Use
You may not:
Use our site for unlawful purposes
Attempt to hack, modify, or disrupt the website
Resell our products without permission
Copy or misuse our content, images, or illustrations
8. Liability
To the fullest extent permitted under New Zealand law, we are not liable for:
Misuse of products
Allergic reactions
Delays or issues caused by shipping carriers
Losses resulting from incorrect address input
Your rights under the Consumer Guarantees Act still apply.
9. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page.
Made in New Zealand
© 2023. All rights reserved.
